Capture defects the moment you see them

Turn a 5-minute walk-through into a tracked, assigned, auditable record — without leaving the site.

• →One-tap photo, location, priority, and trade
• →Defect / variation / backcharge categorisation
• →Role-gated lifecycle with full per-defect history

Annotate photos and drawings with voice

Mark exactly what's wrong, exactly where it is, without typing on a phone in the rain.

• →Pin, circle, arrow, and text on photos and plans
• →Voice-to-text captions on every annotation
• →Side-by-side before/after photo comparison

Work offline, sync automatically

Site basements, lift shafts, and concrete cores don't have signal. Your tracking shouldn't care.

• →Full offline capture for defects, photos, sign-offs
• →Background sync the moment connectivity returns
• →Installs to home screen — no app store, no MDM

QR-code your site

Print a code, stick it on a level, scan it to land in the right defect list.

• →Project-wide or location-specific codes
• →Avery 21-up / 20-up print sheets out of the box
• →Codes are revokable and fully audit-logged

QA checklists that hold up in handover

Standardise inspections once, run them on every job, export signed PDFs for the client.

• →Reusable safety, quality, pre-handover templates
• →Digital signature capture on sign-off
• →Failed items auto-create linked defects

Work orders, contractors, and cost codes

Issue work, track progress, and export line items straight into your cost system.

• →Cost-coded line items with unit pricing
• →Contractor assignment with status tracking
• →Backcharge flag separates warranty from billable

RFIs, threaded and trackable

Stop losing design questions in email. Every RFI lives in a threaded, attributable conversation.

• →Open → responded → closed lifecycle, re-openable
• →Filtered Inbox / Sent / Drafts / Trash views
• →Linked back to the drawing or defect it relates to

Document and drawing register

One source of truth, with revisions you can prove.

• →Immutable revision history per document
• →Withdraw-not-delete model for compliance
• →Markup and pins anchored to the revision they were drawn on

Distributions with proof of acknowledgement

Send the document. Get a timestamped record back when they acknowledge.

• →Acknowledgement-required distributions
• →Timestamped, immutable acknowledgement records
• →Audit trail for variation and claim disputes

Workflow rules that work for you

Automate the routine so the team can focus on the build.

• →Conditional rules across defect attributes
• →Auto-assign, notify, and escalate triggers
• →Cycle detection and runtime guards built in

Reports the office actually wants

Seven PDF reports and four CSV exports — async-generated, presigned downloads, role-filtered output.

• →QC, Sub-Contractor, Executive, Door Sheet, Wall Chart PDFs
• →Defects, document register, drawing register, members CSVs
• →Role-filtered — same button is safe for every user

Built for everyone on site

Seven roles. One platform. Each user sees only what they should.

• →Role-tailored dashboards per user type
• →Multi-tenant with row-level isolation
• →Invite subbies and clients without exposing the project

Search across the registers

One bar. Projects, defects, contractors, documents, and users — in a single query.

• →Cross-entity search in a single query
• →Tenant- and role-aware results
• →Grouped output by record type

Existing software synchronisation

Are you using other software within your company? IssuesID will synchronise with your existing systems through an API interface.

• →Bidirectional defect and RFI sync
• →Encrypted credentials, async queued sync
• →Per-project mappings to different workspaces

IssuesID can work in tandem with your existing systems, so you experience the benefits of IssuesID without the headaches of decommissioning your old ones.

Email that doesn't get lost

Assignments, replies, sign-offs, and approvals all hit inboxes — branded, templated, deliverable.

• →Per-organisation template customisation
• →Queued delivery with retry and bounce handling
• →SMTP or AWS SES — deliverability in your hands