Close out, hand over, and hold the record through DLP.
IssuesId gives your site team a structured way to capture, assign and close every defect — so practical completion is a formality, and the month-eleven defects liability call is answered from the register, not from memory.
Catch more defects per walkthrough.
Your site team captures defects as they walk — photo, voice note, location — without stopping to type. A QR code on the door frame opens the right unit, so nobody types a location either. The register builds itself and syncs when they're back in range.
- Photo & voice captureShoot the defect, record a voice note, move on. No typing on a scaffold.
- Auto-numbered registerEvery defect gets a sequential ID automatically — no spreadsheets, no duplicates.
- Photo timestamps you didn’t typeThe capture time is read off the photo itself, not the moment it was uploaded. Defensible at practical completion.
- Works offline on siteCapture in basements, car parks, and areas without signal. Syncs when you get connection.
- Bulk walkthrough modeStay in one location context and log multiple defects fast — the register builds itself.
Assign once. Photo proof on close.
Trades get an email with their jobs — no app, no account. They tap the link, update status on site, and upload proof of fix. You have a documented close-out trail without chasing anyone, and the QA inspection checklists you run at each stage feed the same register. A trade can even answer their own stretch of the checklist from a link, up to the hold point your inspector holds.
- Emailed job linksTrades get an email with their job details and a link straight into it. No app download, no account required.
- No-login trade portalTrades click the link, see their jobs, upload proof — done. Nothing to install.
- Photo proof of fixA trade cannot mark an item fixed without attaching the photo. Disputes handled before they start.
- Track work by tradeSee every open, in-progress, and closed item per trade at a glance.
- SWMS on file before they startA subbie’s safe work method statements sit on their company record and come across the moment you assign them to a job. Nobody chases a PDF on the morning of.
- Faster sign-offDocumented close-out means less back-and-forth at the end of a project.
Practical completion without the scramble.
The compliance PDF builds continuously as defects close. When practical completion arrives, export and hand over — no last-minute data entry, no missing photos, no disputes. Fifteen exportable reports sit behind it, and we wrote up what handover looks like for residential builders. If you are still choosing a tool, start with the guide to construction defect management software and come back here for the builder's side of it.
- One-click compliance PDFExport the complete defect register — photos, statuses, close-out dates — in one click.
- Full audit trailEvery status change, photo upload, and comment is timestamped and attributed.
- Client portalGive your client read-only access to track progress. Fewer update calls, more trust.
- Defect sign-offSign-off is role-gated and stamped with who set it and when — a trade can never close its own work.
- DLP claims on the same registerA defect raised eleven months after handover goes on the register beside the ones closed before it, so the reply is the handover record rather than a search through email.
- Progress by level, not by spreadsheetThe wall sheet expands a building into levels and rooms, totalling open items and checklists on every row. Click a number and you get the exact items behind it.
- Multi-project workspaceManage every site from one account. Checklist templates, email branding, and team access all in one place.