Security
Your defect records are evidence. We treat them that way.
Encrypted at rest and in transit. Tamper-proof audit trails. Built so your records hold up when it matters.
AU · Data sovereignty
Your data stays in Australia. By default.
Every defect record, photo, and audit log is stored locally in Australian data centres — not the US, not the EU, not anywhere else unless you explicitly request it. Your data, your jurisdiction, your rules.
What that means on a job
Encryption is the easy half. The half that decides a dispute is who could see a record and who could change it: roles and dashboards govern what each person can do, external access gives a trade or an owner a scoped link rather than an account, and a photo keeps its original alongside the marked-up copy so nothing is destroyed by an annotation. On why the capture time matters more than the upload time, see photo metadata as evidence; for the six things a record has to carry before it does that job on its own, see what makes a defect record stand up in a dispute.