Property managers

Less admin. More managed.

One register for every maintenance request across every property in the portfolio — raised by the tenant, issued to the trade, closed with a photo, and reported to the owner without you writing the email.

Running a commercial building rather than a residential portfolio? The facilities management page is written for that job. Strata-titled building? The common-property register is.

Tenants submit properly

Every maintenance request arrives with a photo, description, and urgency level. You have what you need before you pick up the phone.

Owners informed without calls

Open and closed maintenance is visible in the owner portal, and the summary report emails itself on a schedule — without you sending a single email.

One place for everything

Maintenance, condition reports, compliance documents and trades managed in one platform across every property you hold — with lease documents and owner financials to follow.

Maintenance requests

Every request, structured from the start.

Tenants submit requests through their portal with photos, a description, and urgency level. You get what you need to act — not a text message saying "something is broken." One tap turns it into a work order with a named contractor and a due date. How a tenant gets in without a password, and what happens when a stranger scans the code in the lobby, is answered in how tenants report maintenance without calling the office.

PM · todayLIVE

09:003 requests overnight

09:20Issued to trade · Unit 4B

10:45Repair complete · photo

11:30Tenant notified via portal

14:00Owner saw update · no call

Structured requests from tenants
Every request arrives with a photo, description, and urgency level. No more vague calls to decode.
Full request history
Every status change, trade assignment, and close-out photo is logged against the request. No chasing for updates.
Tenant keeps informed
Status changes and the close-out photo are visible in the tenant portal — they see progress without calling you.
Owner visibility
Owners see all open and closed maintenance for their property in real time — fewer status calls to your office.
Close-out record
Photo proof of fix attached to every completed request. Disputes handled before they start.

Owner reporting

Owners self-serve. You stay in control.

Save the report once and schedule the distribution — weekly or monthly, straight to the owner's inbox, with nobody logged in. They get the visibility they want without the calls to your office.

PM · this weekLIVE

MonScheduled report ran · 07:00

MonOwner downloaded PDF · 4B

WedCondition report shared

ThuPortfolio export · Excel

FriOverdue list · emailed trade

Reports that send themselves
Save the report once, set it to weekly or monthly, and it generates and emails on its own — with nobody logged in.
Fifteen reports, three formats
Work lists, condition and progress, full detail with photos, cost, raw data. PDF for the owner, Excel or CSV for your own numbers.
Filter first, count before you send
Narrow by property, status, trade, date range or any of fourteen filters and watch the match count before anything generates.
Owner portal self-service
Owners log in to see open and closed maintenance on their property, read-only, without an update email from you.

How a maintenance request flows

Tenant submits

Photo, description, and urgency level arrive in your dashboard — structured and ready to act on.

You book the trade

Assign the job and the trade is notified directly. No phone calls, no email chains.

Everyone sees the outcome

Tenant sees the repair confirmed. Owner sees the request closed. No update calls to you.

Also built for

Builders →Practical completion, the handover pack, and the month-eleven DLP call answered from the record.Real estate agencies →Tenants raise a maintenance request with a photo; it routes to the trade and closes with proof.Strata & owners corporations →The common-property defect register: by unit and level, dated photos, and the trail the inspector reads.Facilities management →Reactive faults and condition walks in commercial buildings, logged by room and closed on evidence.Manufacturing →Line inspections with hold points, non-conformances, and an ISO 9001-ready audit trail.Logistics & warehousing →Pre-trip, asset and facility inspections with photo proof of condition at the dock.Data centres →Install checks with hold points and the commissioning punch list, filed by hall and room.

One login. Any role.

Ready to cut the admin?

Tenants, owners, and property managers all log in at the same URL. The portal adapts to the account type automatically, because external access is scoped server-side and notifications follow the same rules. Defects do not stop at handover, which is the part facilities managers inherit; for a commercial building, the facilities record is the same product with the tenant in a different seat.