Property managers

Less admin. More managed.

One register for every maintenance request across every property in the portfolio — raised by the tenant, issued to the trade, closed with a photo, and reported to the owner without you writing the email. Owner financials, lease documents and appraisals are on the roadmap, and marked as such below.

Running a commercial building rather than a residential portfolio? The facilities management page is written for that job. Strata-titled building? The common-property register is.

Log in
01
Tenants submit properly
Every maintenance request arrives with a photo, description, and urgency level. You have what you need before you pick up the phone.
02
Owners informed without calls
Open and closed maintenance is visible in the owner portal, and the summary report emails itself on a schedule — without you sending a single email.
03
One place for everything
Maintenance, condition reports, compliance documents and trades managed in one platform across every property you hold — with lease documents and owner financials to follow.
Maintenance requests

Every request, structured from the start.

Tenants submit requests through their portal with photos, a description, and urgency level. You get what you need to act — not a text message saying "something is broken." One tap turns it into a work order with a named contractor and a due date. How a tenant gets in without a password, and what happens when a stranger scans the code in the lobby, is answered in how tenants report maintenance without calling the office.

PM · todayLIVE
09:003 requests overnight
09:20Issued to trade · Unit 4B
10:45Repair complete · photo
11:30Tenant notified via portal
14:00Owner saw update · no call
Availablelive in the product todayPlannedon the roadmap, not yet built
  • Structured requests from tenantsAvailable
    Every request arrives with a photo, description, and urgency level. No more vague calls to decode.
  • Full request historyAvailable
    Every status change, trade assignment, and close-out photo is logged against the request. No chasing for updates.
  • Tenant keeps informedAvailable
    Status changes and the close-out photo are visible in the tenant portal — they see progress without calling you.
  • Owner visibilityAvailable
    Owners see all open and closed maintenance for their property in real time — fewer status calls to your office.
  • Close-out recordAvailable
    Photo proof of fix attached to every completed request. Disputes handled before they start.
Owner reporting

Owners self-serve. You stay in control.

Save the report once and schedule the distribution — weekly or monthly, straight to the owner's inbox, with nobody logged in. They get the visibility they want without the calls to your office. Income and expense statements, tenancy detail and appraisal requests join it as the owner portal fills out.

PM · this weekLIVE
MonScheduled report ran · 07:00
MonOwner downloaded PDF · 4B
WedCondition report shared
ThuPortfolio export · Excel
FriOverdue list · emailed trade
  • Reports that send themselvesAvailable
    Save the report once, set it to weekly or monthly, and it generates and emails on its own — with nobody logged in.
  • Fifteen reports, three formatsAvailable
    Work lists, condition and progress, full detail with photos, cost, raw data. PDF for the owner, Excel or CSV for your own numbers.
  • Filter first, count before you sendAvailable
    Narrow by property, status, trade, date range or any of fourteen filters and watch the match count before anything generates.
  • Owner portal self-serviceAvailable
    Owners log in to see open and closed maintenance on their property, read-only, without an update email from you.
  • Income & expense statementsPlanned
    Monthly and annual financial reports generated automatically and downloadable as PDF by the owner — without you lifting a finger.
  • Tenancy & occupancy detailPlanned
    Owners see tenancy details, occupancy status, and upcoming inspections without emailing your office.
  • Document libraryPlanned
    Lease agreements, inspection reports, and compliance certificates accessible to owners and tenants in their respective portals.
  • Appraisal requestsPlanned
    Owners submit rental or sales appraisal requests directly from their portal, pre-filled with their property address.
How a maintenance request flows
01
Tenant submits
Photo, description, and urgency level arrive in your dashboard — structured and ready to act on.
02
You book the trade
Assign the job and the trade is notified directly. No phone calls, no email chains.
03
Everyone sees the outcome
Tenant sees the repair confirmed. Owner sees the request closed. No update calls to you.
Also built for
One login. Any role.

Ready to cut the admin?

Tenants, owners, and property managers all log in at the same URL. The portal adapts to the account type automatically, because external access is scoped server-side and notifications follow the same rules. Defects do not stop at handover, which is the part facilities managers inherit; for a commercial building, the facilities record is the same product with the tenant in a different seat.

IssuesId