A walk through what your team uses every day on site — the defect register on the desktop, capture on the phone, and the audit trail behind every photo, comment and sign-off.
The list is where supervisors and PMs live. Filter to overdue. Search by location. Bulk-assign three rows to a trade. Share a view by sharing the link — no exports, no screenshots.
| ID | Description ↓ | Location | Status | Priority | Issued To | Created By | Fix By | Logged | |
|---|---|---|---|---|---|---|---|---|---|
| DEF-0421 | Silicone seal discontinuous at basin edge | L04›2B›BATH | Open | CRIT | Wet Seal Co. | J. Smith | Fri (-2d) | 2h ago | |
| DEF-0418 | Silicone bead missing at shower screen | L04›1A›BATH | In Dispute | CRIT | Wet Seal Co. +1 | P. Baker | Wed (-5d) | 1d | |
| DEF-0395 | Silicone smeared on tile face — clean & reseal | L03›4C›BATH | Pending | HIGH | Wet Seal Co. | J. Smith | Mon (-7d) | 8d | |
| DEF-0388 | Silicone joint discoloured — possible mould | L02›2D›WET | Pending | HIGH | Cleaning Co. | R. Patel | Today | 11d | |
| DEF-0376 | Silicone sealant skinned over before tooling | L02›1B›KITCH | Open | HIGH | — unassigned | J. Smith | Today | 13d | |
| DEF-0372 | Silicone bridging at bath/wall corner | L01›3A›BATH | In Dispute | HIGH | Wet Seal Co. | J. Smith | last wk | 14d |
See exactly what you need to chase. Priority + overdue + trade + status all combine. Clear in one click.
Open, Pending, In Dispute, Fixed, Closed — with live counts. Tap any combination to filter.
Trade pushed back? It bubbles up to the list with its own colour. Spot trouble before it escalates.
Tick the rows, drop the action bar. Change trade, status, or owner — confirm, done.
Past-due dates turn red with the day count. Future dates stay calm.
One trade per defect, or fan-out to several. Click in for the full assignment list.
Status, location, who's assigned, what photos exist, who said what — and a tamper-proof audit trail of every change. Conversations are scoped automatically: trades see their thread, tenants see theirs, clients see a sanitised summary. No cross-talk, no leaks.
Phone in hand, on a wet floor, in a basement with no signal. Three flows cover almost every capture — scan a sticker (location auto-fills), pick the location yourself (full form), or work offline and let it sync the moment signal returns.
Defects don't always go straight from Open to Closed. Sometimes a trade challenges scope, a tenant escalates, or a supervisor needs a second opinion. In Dispute is its own status — counted, filtered, and visible without drilling in.
Most defects go to one trade. Some need three — a defect to the tiler, a backcharge to the plumber, a variation to the carpenter. Each row carries its own status, due date and accountability, all on one record. Edit any row inline; never lose the audit trail.