Stop fielding the same maintenance call four times.

Raised properly, the first time.

A tenant logs in through scoped external access and sees the maintenance on their own residence — nothing else in the building, no costs, no contractor identities. They raise it with a photo and an urgency, then follow it through to closed. Statements, lease documents and a direct line to their property manager join it as the portal fills out.

• Maintenance requestsAvailable
  Photo upload, description, and urgency level — submitted with the right information, first time.
• Scoped to their residenceAvailable
  A tenant sees the items on their own unit and nothing else. Not the building, not the other tenancies, not what anything cost.
• Follow it to closedAvailable
  They see the status move and the close-out photo when it lands. No status buttons — they cannot close their own request.
• Portal loginAvailable
  The same login URL as everyone else — the portal adapts to the account type. No separate credentials to manage.
• Rental statements & payment historyPlanned
  Full ledger with receipt downloads for every transaction. Tenants self-serve instead of emailing your office.
• Lease documentsPlanned
  Current lease, renewal offers, and condition reports always accessible. No hunting for email attachments.
• Inspection reportsPlanned
  Incoming and outgoing reports published to the portal as they complete.
• Contact property managerPlanned
  Direct message or email from within the portal — no app-switching required.

Their property, without the phone call.

Owners get a live, read-only view of every open and closed item on their property, with the photo that closed each one. Every request becomes a work order against a contractor on your list. Schedule the summary weekly or monthly and it turns up in their inbox on its own. The financial side — income and expense statements, tenancy details, appraisal requests — is roadmap.

• Maintenance visibilityAvailable
  Every open and closed item on their property, live. Owners stay informed without calling your office.
• Read-only by designAvailable
  They watch. They comment. They cannot reassign a trade, change a status, or see another owner’s property.
• Photo proof on every close-outAvailable
  The evidence that closed the job is attached to the record they are looking at.
• A summary that sends itselfAvailable
  Schedule the property report weekly or monthly and it arrives by email with nobody logged in.
• Rental income & expense dashboardPlanned
  Monthly and annual financial statements with one-click PDF download. No more ad-hoc email requests.
• Tenancy detailsPlanned
  Tenant name, lease dates, rent amount, and next inspection — at a glance.
• Document libraryPlanned
  Lease agreements, inspection reports, and compliance certificates always on hand.
• Request an appraisalPlanned
  One-click rental or sales appraisal form pre-filled with their property address.